BEST WESTERN AI CAVALIERI HOTEL, Palermo – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Best Western Ai Cavalieri Hotel offers 45 rooms, including single, double, triple, and quadruple options. Each room includes air conditioning, free Wi-Fi, a minibar, soundproof walls, and a flat-screen TV. Private bathrooms feature showers or tubs, bidets, and hairdryers. Some rooms have city views or overlook an inner courtyard. Business rooms include additional services for work-related stays.
Dining & Drinks
The breakfast room serves an American buffet with views of the hotel garden. The bar offers a selection of aperitifs and cocktails. Free Wi-Fi is available in the lobby, where guests can relax with a drink.
Meetings & Events
The hotel has four meeting rooms, accommodating up to 135 people. Spaces are suitable for conferences and conventions. A business center and express check-in/check-out services are available.
Location & Nearby
The hotel is in Palermo's business district, a 10-minute walk from Via Roma and Teatro Massimo. Nearby landmarks include Quattro Canti (1 km), Piazza Castelnuovo (0.5 km), and Zisa Castle (1.5 km). Palermo Central Station is 2 km away, and Falcone-Borsellino Airport is 30 km from the hotel.
Services & Policies
A 24-hour front desk, luggage storage, and concierge services are available. Small pets (up to 12 kg) are allowed. The hotel follows a Special Protection Program for guest and staff safety. Sustainability measures include reduced plastic use and energy efficiency initiatives.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Snack bar
- Bar/ Lounge area
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
The hotel is conveniently located close to the town center, making it a great spot for exploring the main attractions. The rooms are generally spacious and comfortable, though they could benefit from some updating. The staff is a mix of extremely helpful and friendly, but there were some issues with service lapses. Overall, the hotel offers a good stay for those looking for a central location.
The hotel is located in a quiet and safe area, very close to all Palermo has to offer. The rooms need some renovation but come with a new bathroom, a balcony, and are typical in size for European hotels. The service varies from helpful to dismissive, but staff are friendly, especially in the breakfast restaurant. The location is convenient with plenty of local restaurants nearby. The dining experience is satisfactory but not exceptional. Overall, a decent value for money option in a great location.
I had a pleasant stay at the hotel, with clean and reasonably spacious rooms, despite needing some basic renovation. The service was courteous and professional, especially in the breakfast restaurant. The location was ideal, close to major attractions and within walking distance of the city center. The dining experience was quite ordinary, but the facilities met expectations.
The hotel's rooms were spacious and very clean, but the layout, with one step between levels meant for disabled guests, caused minor inconvenience and safety concerns. The service was exceptionally welcoming and helpful, particularly the staff in the breakfast restaurant. The location was ideal, close to the town center for easy access to restaurants and shopping. The dining experience offered a reasonably good choice of food, though some aspects fell short. The facilities overall met expectations.
